Hakuba Valley All-Mountain Season Pass Terms of Use
TOPHakuba Valley All-Mountain Season Pass Terms of Use
Please read the following Terms of Use before purchasing your Hakuba Valley All-Mountain Season Pass.
Hakuba Valley All-Mountain Season Pass Terms of Use
- Once you purchase the Hakuba Valley All-Mountain Season Pass (hereinafter referred to as the “Pass”), please note that you cannot cancel the purchase or request a refund. Even if the period that the Pass can be used is shortened due to lack of snow or other reasons, there will be no reimbursement for the shortened period.
However, if all of the Hakuba Valley snow resorts are unable or decide not to open for the entire 2026-27 season due to an epidemic or other reasons, the price of the Pass will be refunded. If any fees are required for the refund, such fees will be deducted from the refunded price.*If only certain snow resorts are unable or decide not to open for the entire 2026-27 season, there will be no refund as indicated above. - The Pass may be used in the following 10 Hakuba Valley snow resorts. Jigatake Snow Resort, Kashimayari Ski Resort Family Park, White Resort HAKUBA SANOSAKA, ABLE Hakuba GORYU, Hakuba47 Mountain Resort, Hakuba Happo-One Snow Resort, Hakuba Iwatake Snow Field, Tsugaike Mountain Resort, Hakuba Norikura Onsen Snow Resort, and Hakuba Cortina Snow Resort.
- The Pass is valid during the 2026-27 season, from the opening day of each snow resort listed above (scheduled for around December 2026) to the closing day of each resort (scheduled between March 2027 and early May 2027). Please note that the opening and closing dates, as well as hours of operation, are subject to change or reduction depending on snowfall, snow accumulation, slope conditions, or other reasons.
- The Pass may be used only by the person who purchased and will use (resale, rental, etc.) the Pass (hereinafter referred to as the “Pass User”), and use of the Pass by any other person is strictly prohibited (name and face photo of the Pass User will be printed on the Pass). If any use of the Pass by a person other than the Pass User (hereinafter referred to as the “Misconduct”) is confirmed, in such a case the Pass User (hereinafter referred to as the “Offender”) shall pay a penalty corresponding to 10 times the price of the Pass to the HAKUBAVALLEY Promotion Board (hereinafter referred to as the “Board”). The Offender is required to pay the entire amount of the foregoing penalty to the Board within 14 days from the day that the Misconduct was confirmed. If the Offender is late in paying the penalty, the Offender shall pay delay damages to the Board at a rate of 14.6% per annum.
- If a Misconduct is confirmed, irrespective of the reason (loss, theft, etc.) for the Misconduct, the Board will immediately invalidate and confiscate the Offender’s Pass, and prohibit any subsequent purchase of the Pass by the Offender (if the Offender has committed a Misconduct in the past, the purchase of the Pass by the Offender will also be prohibited). If your ticket is lost or stolen, please contact us immediately. Please note that automatic photographs are taken at the lift gates of each ski resort to monitor unauthorized use of the Pass. In addition, if the Pass User breaches any of the matters prescribed in the terms and conditions of use of each snow resort, the patrol or lift staff of each snow resort may request the Pass User to present one’s Pass, or confirm or suspend the use of the Pass, or take measures to cause the Pass User to leave the snow resort.
- Among the 10 Hakuba Valley snow resorts, please place your pass over the gate sensor at the lift gates of Kashimayari, Hakuba Sanosaka, ABLE Hakuba Goryu, Hakuba 47, Hakuba Happo-one, Hakuba Iwatake, Tsugaike, Hakuba Norikura, and Hakuba Cortina. At Jigatake, please exchange your Pass for a Jigatake day pass at the Ticket Center on the day of use.
- The Pass is not valid for activities such as night skiing or riding that require additional fees.
- Because an IC chip is embedded in the Pass, please handle the Pass with care and do not bend it or apply strong impact. If you lose the Pass or the gate sensor is no longer able to detect the Pass because it is bent or damaged, you will be charged a fee of 5,000 yen for reissuing the Pass, and it may take several days to reissue the Pass.
- If you purchase a discount ticket at the resorts owned and operated by Vail Resorts, your personal information (name and ID number) will be provided to Vail Resorts. The provided personal information will only be used to verify your identity when you purchase the discount ticket.
- The Company may distribute announcements regarding new services and other updates to the email address registered by the customer at the time of purchase. In delivering such electronic communications, the Company may utilize tracking technologies to acquire and analyze the customer’s behavioral logs, including email open rates and click history of links within the email, for the purposes of measuring distribution effectiveness and improving service quality.*Customers who wish to decline the receipt of these announcements and the collection of their data may complete the procedure at any time via the unsubscribe link provided in the distributed emails.
- We will use the contact information provided (such as phone numbers and email addresses) within the scope of the following purposes:
- To deliver advertisements tailored to your interests and measure their effectiveness, utilizing advertising services provided by third parties such as Google and Meta (Facebook, etc.).
- To create and analyze statistical data for the purpose of improving our services and marketing activities.
Please note that the Terms of Use are subject to change without prior notice.
Sales for the 2026-27 Hakuba Valley All-Mountain Season Pass will begin on Tuesday, July 14, 2026. You will be able to purchase your pass on this page after agreeing to the Terms of Use. We appreciate your patience until sales commence.