HAKUBA VALLEY

  • HAKUBA VALLEY

Hakuba Valley Web Shop

Individual snow resort lift tickets, in addition to the Hakuba Valley Ticket (Hakuba Valley All-Mountain Area Pass),
which allows access to all 10 snow resorts in the area, are available for purchase through the Hakuba Valley Web Shop.

Lift Tickets Available for Purchase

◆Hakuba Valley Ticket

(This pass allows access to all 10 snow resorts including Jiigatake, Kashimayari, Hakuba Sanosaka, Goryu, Hakuba47, Happo-one, Iwatake, Tsugaike, Hakuba Norikura, and Hakuba Cortina.)

◆Hakuba Sanosaka lift ticket

◆ABLE Hakuba Goryu and Hakuba47 Winter Sports Park lift ticket

◆Hakuba Iwatake Snow Field lift ticket

◆Tsugaike Kogen Snow Resort lift tickets can be purchased through the Tsugaike Kogen Snow Resort Homepage "Tsugaike Web Shop."
 Tsugaike Web Shop

◆Hakuba Norikura Onsen Snow Resort lift ticket

◆Hakuba Cortina Snow Resort lift ticket

◆Hakuba Happo-one Snow Resort lift tickets can be purchased through the Happo-one Snow Resort Homepage "Happo Web Shop."
 Happo Web Shop

◆Kashimayari Snow Resort lift ticket

Purchasing a New Lift Ticket

If you will be visiting a Hakuba Valley snow resort for the first time, or if you do not have an IC card-type lift ticket, you will need to purchase a new lift ticket (card). Once you have purchased your ticket online, you will receive a lift ticket QR code and pick-up code. Upon arriving at the snow resort, you will need to present these codes to the ticket window staff to redeem your lift ticket.

▶︎ How to Purchase Lift Tickets

There are two ways to purchase lift tickets through the Web Shop. You can either purchase a new card, or reload an existing card from a previous visit.

  • (1)Select your lift ticket of choice from the Web Shop, and then proceed to checkout.
  • (2)If you are already registered with the Web Shop, please sign in. If you are not yet registered, please do so at this time.
    • ① To register a new account, please enter your information (name, email address, password, agreement to the Terms of Use) from the New Account Registration page. After entering all of the required information, press the "Register My Account" button. A temporary registration and confirmation email will be sent to your registered email address.
    • ② Open the temporary registration and confirmation email, and click the "Confirm My Account" button. Another confirmation email will be sent to your registered email address. You are now registered!
  • (3)Hakuba Valley Web Shop only accepts Visa and Mastercard credit card payments.

▶︎ Redeeming and Using Your New Lift Ticket

  • (1)Once you have purchased your lift ticket through the Web Shop, an order confirmation email and a QR code email will be sent to your registered email address.
  • (2)In the body of the QR code email, please click the link under "QR Code" to display your QR code and pick-up code. You will need these codes to redeem your lift ticket.
  • (3)Upon arriving at the snow resort, please show your QR code and pick-up code to the ticket window staff to redeem your lift ticket.
  • (4)The snow resort gates will read the IC chip in your lift ticket (card) by sensor. Simply tap your card to go through.
  •  ※ If your QR code and pick-up code are sent to a computer, please print your codes and bring them with you. For smartphones, please display your codes on your screen.
  •  ※ You will not be able to redeem your lift ticket without your QR code and pick-up code, so please be sure to have them ready.

Using Your Reloaded Lift Ticket

If you already have an IC card-type lift ticket, you will be able to reload your existing card. Follow the procedure for purchasing a new lift ticket, and then select "Input Card Number." Enter the 23-digit code starting from 01, noted on the resort map side of your card. Proceed to checkout.
※Without your reloaded card, you will not be able to use your lift ticket.

▶︎ Purchasing Your Lift Ticket

  • (1)Select your lift ticket of choice from the Web Shop, and then proceed to checkout.
    Follow the procedure for purchasing a new lift ticket, and then select "Input Card Number." Enter the 23-digit code starting from 01, noted on the resort map side of your card. Proceed to checkout.
  • (2)If you are already registered with the Web Shop, please sign in. If you are not yet registered, please do so at this time. Unlike for new purchases, a QR code and pick-up code will not be emailed to you.
  • (3)Hakuba Valley Web Shop only accepts Visa and Mastercard credit card payments.

▶︎ Using Your Reloaded Lift Ticket

  • (1)Information regarding your reloaded card will be sent to the appropriate snow resort lift gates.
  • (2)Be sure to bring your reloaded card with you to the snow resort. The lift gates will read the IC chip in your card by sensor. Simply tap your card to go through.
  •  ※Without your reloaded card, you will not be able to use your lift ticket.

Web Ticket Redemption Locations

The snow resort web ticket redemption locations are as follows.

Snow ResortWeb Ticket Redemption Locations
Kashimayari Snow Resort Central Plaza 1130 Ticket Center
CAMP1 Ticket Center (Nakatsuna side)
Hakuba Sanosaka Snow Resort Castor Plaza Information
ABLE Hakuba Goryu Goryu Escal Plaza 2nd Floor Ticket Center
IIMORI Ticket Center
Hakuba47 Winter Sports Park Ticket Center
Hakuba Happo-one Snow Resort Nakiyama Ticket Office 2
Happo Gondola Lift Ticket Office
Kokusai Ticket Office 1
Snow Plaza Sakka Ticket Office
Hakuba Iwatake Snow Field Iwatake Gondola Lift Base Station Information Counter
Tsugaike Kogen Snow Resort Tsugaike Gondola Ticket Center
Tsugaike Park
Central Triple
Tsuga no Yu Ticket
Hakuba Norikura Onsen Snow Resort Wakakuri Central Ticket Center
Hakuba Cortina Snow Resort Cortina Ticket Office
  • *For locations in black, staff will help you redeem your lift ticket. Please visit the ticket window.
  • For locations in purple, staff are available to help you redeem your lift ticket, though you may also do so using the ticket vending machines. (However, in order to redeem Hakuba Valley Tickets at ABLE Hakuba Goryu and Haukba47, you must visit a ticket window.)
  • For locations in green, you will need to redeem your lift ticket using the ticket vending machines.
  • *To redeem your lift ticket using a ticket vending machine, you will need to scan the QR code sent to your registered email address.

Hakuba Valley Ticket Terms of Use

▶︎ Hakuba Valley Web Shop Terms of Use

  • ① Once purchased, tickets cannot be cancelled or refunded.
  • ② After you have completed your purchase, it will take about 30 minutes for relevant locations such as snow resort lift gates and ticket offices to receive your purchase information.
  • ③ Hakuba Valley Web Shop only accepts credit card (Visa and Mastercard) payments. Credit cards other than Visa and Mastercard cannot be used.
  • ④ Feature phones cannot be used.
  • ⑤ You may not be able to access the Web Shop depending on the operating system, browser type, or version of the computer or smartphone you are using.
  • ⑥ Depending on the snow resort, lift tickets may require a deposit. Deposits may be included in the price of lift tickets, or you may be required to pay for them separately at the snow resort.
  • ⑦ For details on individual snow resort lift tickets available for purchase through the Web Shop, please contact the individual resorts.
  • ⑧ Lift tickets purchased through the Web Shop will be IC card-type tickets (2 types: soft and hard). Besides the Hakuba Valley Ticket, some snow resorts also use soft-type cards for their individual lift tickets. If you use your soft-type card carefully without folding or damaging it, you will be able to reload it through the Web Shop for your next visit. However, if you intend to reuse your card several times, a hard-type card is recommended for durability. For inquiries regarding the availability of hard-type cards, please contact the individual snow resort ticket window staff.
  • ⑨ Depending on your email settings and spam filters (for example, if you do not accept emails with URLs), you may not be able to receive emails from hakubavalley.com. Please ensure that you are able to receive emails from the Web Shop.

▶︎ Hakuba Valley Ticket Terms of Use

  • ① While the Hakuba Valley Ticket allows you to access Jiigatake Snow Resort, you will not be able to redeem or reload your Hakuba Valley Ticket there. Please be sure to redeem your Hakuba Valley Ticket at another location before visiting Jiigatake Snow Resort. With regards to the use of the Hakuba Valley Ticket, Jiigatake Snow Resort will hold your Hakuba Valley Ticket and provide you with a Jiigatake Snow Resort lift ticket to use while there. Please visit the ticket office upon arrival.
  • ② If you have a valid Hakuba Valley Ticket, you will be able to ride the Hakuba Valley Shuttle Bus free of charge. However, if you have purchased a Hakuba Valley Ticket through the Web Shop, you will need to complete the following before utilizing this service.
  • ● For new purchases, you will need to redeem your Hakuba Valley Ticket at one of our snow resorts in order to utilize the free shuttle bus service. Please note that you will not be able to utilize the free shuttle bus service until after this process has been completed.
  • ● Lift tickets (cards) reloaded through the Web Shop are not activated until after they have been confirmed by a lift gate sensor. Lift gate sensors input the most recent data into reloaded cards. Please note that you will not be able to utilize the free shuttle bus service until after this process has been completed.
 

WEB SHOP

PAGE TOP