HAKUBA VALLEY

  • HAKUBA VALLEY

Hakuba Valley Web Shop

First time? Redeem your pass at a SKIOSK vending machine or ticket window.
Next time simply reload your card online and head straight to the lift gates! No need to wait in line.
The Hakuba Valley Web Shop offers the Hakuba Valley Day Pass, valid for skiing and riding at all 10 Hakuba Valley snow resorts, as well as lift tickets for the following snow resorts: ABLE Hakuba Goryu and Hakuba47 Winter Sports Park, Hakuba Iwatake Snow Field, and Hakuba Cortina Snow Resort.

Passes and Tickets Available for Purchase

◆Hakuba Valley Day Pass

(Valid at all 10 snow resorts: Jiigatake, Kashimayari, Hakuba Sanosaka, ABLE Hakuba Goryu, Hakuba47, Happo-one, Iwatake, Tsugaike, Hakuba Norikura, and Hakuba Cortina.)

◆ABLE Hakuba Goryu and Hakuba47 Winter Sports Park lift tickets

◆Hakuba Iwatake Snow Field lift tickets

◆Tsugaike Mountain Resort lift tickets must be purchased through the Tsugaike Mountain Resort Web Shop.
Tsugaike Web Shop

◆Hakuba Cortina Snow Resort lift tickets

◆Hakuba Happo-one Snow Resort lift tickets must be purchased through the Happo-one Web Shop.
Happo-one Web Shop

◆Kashimayari Snow Resort lift tickets must be purchased through the Kashimayari Web Shop.
Kashimayari Web Shop

※The following snow resorts do not have a web shop option. Please visit a ticket window to purchase tickets.

Hakuba Norikura Onsen Snow Resort
Hakuba Sanosaka Snow Resort
Jiigatake Snow Resort

Purchasing a New Lift Ticket

If you are visiting Hakuba Valley for the first time, or if you do not have an IC lift ticket (card), you will need to purchase one. After purchasing your ticket online you will receive a lift ticket QR code and pickup code. Upon arrival, present these codes to the ticket window staff or scan your QR code at a SKIOSK vending machine to redeem your lift ticket.

▶︎ Purchasing Your Lift Ticket

  • (1)Select your lift ticket of choice from the Web Shop, then proceed to checkout.
  • (2)If you do not yet have a Hakuba Valley Web Shop account, please create one at this time. Sign in is required.
    • ① To create an account, enter your information (name, email address, password, agreement to the Terms of Use) on the Create an Account page. After filling out the required fields, click Create an Account. A confirmation email will be sent to your registered email address.
    • ② Open the confirmation email and click Confirm My Account. Another confirmation email will be sent to your registered email address. Your account is now ready!
  • (3)The Hakuba Valley Web Shop only accepts credit card (Visa and Mastercard) payments.

▶︎ Redeeming and Using Your Lift Ticket

  • (1)Once you have purchased your lift ticket through the Web Shop, an order confirmation email and a QR code email will be sent to your registered email address.
  • (2)In the body of the QR code email, please click View to display your QR code and pickup code. You will need these codes to redeem your lift ticket.
  • (3)Upon arrival, present these codes to the ticket window staff or scan your QR code at a SKIOSK vending machine to redeem your lift ticket.
  • (4)The lift gate sensor will read the IC chip in your lift ticket. Simply tap your card to go through.
  •  ※ If your QR code and pickup code are sent to a computer, please print your codes and bring them with you. For smartphones, please display your codes on your screen.
  •  ※ You will not be able to redeem your lift ticket without your QR code and pickup code, so please be sure to have them ready.

Reloading an Existing Lift Ticket

If you already have an IC lift ticket (card), you can reload your existing card. After clicking Proceed to Cart, select Card Number Input and enter the 23-digit code starting from 01 noted on the front of your card. By reloading your existing card, you can go straight to the lift gates without visiting a ticket window or SKIOSK vending machine. Simply hold your card to the lift gate sensor to go through.
※Be sure to bring your reloaded card with you. Without it, you will not be able to use your lift ticket.

▶︎ Purchasing Your Lift Ticket

  • (1)Select your lift ticket of choice from the Web Shop and click Proceed to Cart. Select Card Number Input and enter the 23-digit code starting from 01 noted on the front of your card.
  • (2)If you already have a Hakuba Valley Web Shop account, please sign in. If you do not yet have an account, please create one. Unlike with new purchases, a QR code and pickup code will not be emailed to you.
  • (3)The Hakuba Valley Web Shop only accepts credit card (Visa and Mastercard) payments.

▶︎ Using Your Lift Ticket

  • (1)Information regarding your reloaded card will be sent to the appropriate snow resort lift gates.
  • (2)Be sure to bring your reloaded card with you to the snow resort. The lift gate sensor will read the IC chip inside. Simply tap your card to go through.
  •  ※Without your reloaded card, you will not be able to use your lift ticket.

Lift Ticket Redemption Locations

The lift ticket redemption locations for each snow resort are as follows.

Snow ResortLift Ticket Redemption Locations
Kashimayari Snow Resort Central Plaza 1130 Ticket Center
CAMP1 Ticket Center (Nakatsuna side)
Hakuba Sanosaka Snow Resort Castor Plaza Information
ABLE Hakuba Goryu Goryu Escal Plaza 2nd Floor Ticket Center
IIMORI Ticket Center
Hakuba47 Winter Sports Park Ticket Center
Hakuba Happo-one Snow Resort Nakiyama Ticket Office 2
Happo Gondola Lift Ticket Office
Kokusai Ticket Office 1
Snow Plaza Sakka Ticket Office
Hakuba Iwatake Snow Field Iwatake Gondola Lift Base Station Information Counter
Tsugaike Kogen Snow Resort Tsugaike Gondola Ticket Center
Tsugaike Park
Central Triple
Tsuga no Yu Ticket
Hakuba Norikura Onsen Snow Resort Wakakuri Central Ticket Center
Hakuba Cortina Snow Resort Cortina Ticket Office
  • ※ Locations in black : Redeem your lift ticket at a ticket window.
  • Locations in pink : Redeem your lift ticket at a ticket window or SKIOSK vending machine. (Note: At ABLE Hakuba Goryu and Hakuba47 you must redeem Hakuba Valley Tickets at a ticket window.)
  • Locations in green : Redeem your lift ticket at a SKIOSK vending machine.
  • ※ To redeem your lift ticket at a SKIOSK vending machine, scan the QR code sent to your registered email address.

Terms of Use

▶︎ Hakuba Valley Web Shop Terms of Use

  1. Once purchased, tickets cannot be cancelled or refunded.
  2. From the time of purchase, it takes about 30 minutes for relevant locations such as lift gates and ticket offices to register your information. Please allow for enough time when purchasing your ticket.
  3. The Hakuba Valley Web Shop only accepts credit card (Visa and Mastercard) payments. Credit cards other than Visa and Mastercard cannot be used.
  4. Feature phones cannot be used.
  5. You may not be able to access the Web Shop depending on the operating system, browser type, or version of the computer or smartphone you are using.
  6. Some snow resorts require a lift ticket deposit. This amount may be included in the price of your lift ticket, or you may be required to pay the deposit separately at the snow resort.
  7. For details on Web Shop lift tickets for specific snow resorts, please contact the respective resorts.
  8. Web Shop lift tickets will be IC lift tickets in the form of a soft or hard plastic card. Hakuba Valley Day Passes are issued as soft cards, and some snow resorts also issue soft cards for their regular lift tickets. If you use your card carefully without folding or damaging it, you will be able to reload it through the Web Shop for your next visit. However, if you intend to reuse your card several times, a hard plastic card is recommended for durability. For inquiries regarding the availability of hard plastic cards, please contact the respective snow resort ticket window staff.
    Soft plastic cards issued via vending machine during the 2019-20 season cannot be reloaded as they do not have a 23-digit code.
    Some cards have a 22-digit code on the back (the side without the resort map). Please add a “0” before your code when reloading your card.
  9. Depending on your email settings and spam filters (for example, if you do not accept emails with URLs), you may not be able to receive emails from hakubavalley.com. Please check and adjust your email settings as necessary.

▶︎ Hakuba Valley Ticket Terms of Use

  1. The Hakuba Valley Day Pass is valid at Jiigatake Snow Resort but cannot be redeemed or reloaded there. Please redeem your pass at another resort before visiting. Jiigatake Snow Resort will hold your Hakuba Valley Day Pass and provide you with a Jiigatake Snow Resort lift ticket to use while there. Please visit the ticket office upon arrival.
  2. Ride the Hakuba Valley Shuttle Bus for free with your Hakuba Valley Day Pass! (Valid only on days when you ski and snowboard.) If you have purchased your pass through the Web Shop, you will need to complete the following before boarding the bus.
  • ● New purchases: You must redeem your Hakuba Valley Day Pass to utilize the free shuttle bus service. You will not be able to ride the shuttle bus for free until after this process has been completed.
  • ● Reloaded lift tickets: You must pass through a lift gate to utilize the free shuttle bus service, as lift gate sensors input the most recent data into reloaded cards. You will not be able to utilize the free shuttle bus service until after this process has been completed.
 

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